Here at Fashion Society we understand that during this time some customers would like to continue shopping without putting themselves at risk of COVID-19, therefore we'd like to offer an Appro service to all our customers. 


How to set up an Appro?

Call one of our stores to talk to one of our lovely staff members who can process your order over the phone.  There will be an upfront payment in full for your items, so ensure you have your full card details ready to give our shop assistants. 
Once the full payment is received, our team will be dispatching orders daily direct to the address of your choice (Mon-Fri).  

If the garment(s) is not suitable please call one of our stores for full assistance on change of size / returning your item(s). 

Items must be returned within 7 working days of the purchase date or from receiving the item to be eligible for a full refund.  We will provide you with a pre-paid return bag with detailed instructions! Only thing we ask is that the item must be returned in the same condition as you purchased it - unused, original tags intact on garment and your proof of purchase. Condition of garment(s) are recorded before dispatch to the customer.

Items must be returned as per Fashion Society instructions - Returned to instructed address, signature required. If not and items are lost in transit, claims are then Customers liability Not Fashion Society. 

Standard shipping fees apply if full refund of Appro is requested.


Call to set up an Appro today:

Merivale Store: 03 355 3637

The Crossing: 03 381 5972


Returns address:

Attention: Returns
16/166 Cashel St, CBD, Christchurch
New Zealand



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